Policies & Procedures

  • Notices and correspondence concerning rent due or low forwarding funds will be emailed.
  • If rent is not paid by its due date, a $15 late charge will be incurred.
  • Mail will be held if rent is not paid within 15 days of the due date.
  • Mailboxes will be closed and mail discarded when mailbox rent is 1 month past due unless arrangements have been made with Santa Monica Mailboxes & More personnel.
  • Mailbox¬†renters receiving packages will have greater forwarding costs.
  • No packages over 100lbs. may be received/delivered.
  • Lewd/pornographic/obscene material will not be received/delivered.
  • If 12 packages are the shelf for a mailbox holder a package storage fee of $2.50 will be charged for each additional package.
  • If shippers lose or damage packages/envelopes, Santa Monica Mailboxes & More will not be held liable.

We're always here to help!

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Hours

Mon-Fri, 9am-5:30pm
Sat, 11am-3pm